Our return policy lasts 30 days. If it has been more than 30 days since your purchase, unfortunately we cannot offer you a refund or exchange. No refund will be given on any item that is returned more than 30 days after delivery.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned including any item that is not in its original condition, or is damaged or missing parts for reasons not due to our error.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.    

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable number of days. In some cases, partial refunds may be given in our reasonable discretion.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account or credit card again, and then contact your credit card company. It may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you have taken these steps, and you still have not received your refund yet, please contact help@moab-us.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@moab-us.com and send your item to: 11427 N Highway 59 Gravette, AR 72736